1. General Provisions

This Privacy Policy sets out how we collect, process, and protect your personal data when you use our website. We are committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

2. Personal Data

In accordance with the GDPR, we inform you that your personal data may be processed for the following purposes:

• Performance of a contract or taking action at the request of the data subject before concluding a contract (Article 6(1)(b) GDPR).

• Handling enquiries (Article 6(1)(f) GDPR).

• Managing complaints and claims (Article 6(1)(b) GDPR).

• Fulfilling legal obligations imposed on the Controller (Article 6(1)(c) GDPR).

• Sending newsletters (Article 6(1)(a) GDPR – consent-based).

• Monitoring and improving service quality, including requesting feedback or surveys (Article 6(1)(f) GDPR).

• Displaying personalised commercial information on social networks (Article 6(1)(a) GDPR – consent-based).

Providing data is voluntary but necessary to use certain services. Consent, where required, is given voluntarily by clicking a checkbox acknowledging the terms of consent.

If data is processed based on consent (Article 6(1)(a) GDPR), it will be processed until such consent is withdrawn. After withdrawal, we may retain limited information to confirm who, when, and what consent was given, solely to establish, exercise, or defend legal claims.

In all other cases, data is retained for as long as necessary to fulfil its purpose — for example, until the contract is completed, an enquiry is resolved, or as required by tax and legal obligations.

You may withdraw your consent at any time by clicking the relevant link or by sending an email to: ___.

Your rights under the GDPR include:

• Access to your data

• Correction or deletion of data

• Restriction of processing

• Data portability

• Objection to processing

• Lodging a complaint with a supervisory authority

Transaction data, including personal data, may be transferred directly by the user to the payment service provider.

Visitors to the website may:

• Complete a form and subscribe to the newsletter by providing an email address and/or telephone number.

• Give consent for advertising campaigns on social networks based on their email address.

3. Data Recipients

We use the services of trusted software providers and IT system maintenance companies with whom we have signed appropriate data processing agreements. These agreements ensure confidentiality and compliance with GDPR.

Such partners may access your data only to the extent necessary to provide their services and may not use your data for any other purpose.

4. Cookies

Cookies are small text files stored in your web browser that allow our website to recognise your device during future visits.

We use cookies to ensure the website functions correctly and to enhance your browsing experience.

Please note:

• Cookies do not grant us access to your device or personal files.

• We use technical cookies to enable correct message transmission, remember your settings, and generate basic website statistics.

• We also use cookies and similar technologies to analyse website traffic, optimise performance, and display personalised messages or offers.

You can accept, refuse, revoke consent, or manage cookie settings at any time by clicking [here].

Types of cookies used:

• Necessary (technical) cookies

• Analytical cookies

• Functional cookies

• Marketing cookies